Tech Stack
Mobile
React NativeFlutter
Backend
Node.jsPython
Database
PostgreSQLRedis
AI/ML
OpenAILangChain
Features
Manage customer contacts
Smart appointment reminder (AI)
AI suggests the best time to contact
Automatically send care messages
Analyze customer behavior
Integrate Zalo/Facebook/Email
Reporting & Analytics
Auto-generate message templates
AI creates message content automatically
Predict customer churn
Predict customers about to leave
Chatbot consulting
AI chatbot supports customer consultation
Challenges & Solutions
Challenges
Multi-platform integration (Zalo, Facebook, Email)
Build an AI model suitable for the Vietnamese market
Ensure privacy and GDPR compliance
Technologies
AICRMMobileMarketingSales
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