Privacy Policy - Jewel Unravel

Last updated: 2026-11-11

Effective date: 2026-11-11

Version: v1.0

App: Jewel Unravel (listed on Google Play as "Jewel Unravel: Tap Out Puzzle"), package kts.laboon.jewel.unravel.

Public URL (Google Play Data safety form): https://kientaoso.com/privacy/jewel-unravel

Developer and policy owner: CÔNG TY TNHH CÔNG NGHỆ KIẾN TẠO SỐ LABOON (KTS Laboon)

This game-specific Privacy Policy supplements the KTS Laboon corporate Privacy Policy at https://kientaoso.com/legal/privacy. It describes how KTS Laboon ("we", "us", "our") handles information when you play Jewel Unravel (the "Game") on Android (Google Play).

1. Information We Collect

1.1 Information you provide directly

We do not require you to create an account or provide personal information to play the Game. The Game has no accounts, no chat, no user-generated content, and no in-app purchases. We receive personal information only if you contact us by email.

1.2 Data stored locally on your device

The Game stores the following data only on your device (local app storage). It is never transmitted to our servers:

• Game progress: completed levels and current level.
• In-game currency: your gem count and booster inventory.
• Settings: sound, music, and other gameplay preferences.

This local data is deleted when you uninstall the Game. Because it never leaves your device, we cannot recover it if you reinstall or change devices.

1.3 Current release status (v1.0.x)

The current release (v1.0.x) contains no analytics, advertising, or tracking SDKs. In this version, no personal data is collected, transmitted, or shared — everything stays on your device (section 1.2). The sections below (1.4 and 1.5) describe the SDKs planned for future updates and already govern them from the moment they ship.

1.4 Information collected automatically once analytics or ads are enabled

When a future update enables the SDKs listed in section 1.5, the following categories of data may be collected automatically:

• Advertising ID: the Google Advertising ID (GAID) on your Android device, used for advertising and attribution.
• Device information: device model, operating system version, app version, screen characteristics, language/locale, and a pseudonymous app-instance identifier.
• IP address and approximate location: derived from your IP address at country or city level, used for security, fraud prevention, ad targeting, and compliance with geo-restrictions.
• Usage data: gameplay events (level start/complete/fail, sessions, feature usage) sent for product analytics.
• Crash and diagnostics data: anonymized stack traces and device state when the Game crashes.
• Advertising data: ad interactions (views, clicks, completions) for rewarded and interstitial ads.

1.5 Third-party partners (covered in advance)

The following third-party services may be integrated in future updates. Each processes data under its own privacy policy:

Ad networks reached through mediation (MAX or LevelPlay) process data under their respective mediation platform's settings and their own privacy policies. Where required by law (for example in the EEA/UK), a consent prompt is shown before advertising or analytics identifiers are used. We do not sell your personal information.

2. How We Use Information

• To operate and maintain the Game.
• To improve gameplay balance, difficulty, and content.
• To measure performance, detect and diagnose crashes.
• To serve, cap, and measure ads (only once ad SDKs are enabled).
• To prevent fraud, cheating, and abuse.
• To comply with legal obligations.

We do not build our own advertising profiles. Where ads are enabled and consented to, our advertising partners may personalize the ads you see.

3. Legal Basis (GDPR)

For users in the European Economic Area, the United Kingdom, and Switzerland:

• Legitimate interests (Art. 6(1)(f) GDPR): game operation, security, fraud prevention.
• Consent (Art. 6(1)(a) GDPR): analytics where required, and advertising data (personalized ads) via the in-app consent flow where required.
• Contract (Art. 6(1)(b) GDPR): processing necessary to deliver the Game.

You have the right to access, rectify, erase, restrict, port, or object to processing. To exercise these rights, email hello@kientaoso.com.

4. California Privacy Rights (CCPA/CPRA)

If you are a California resident, you have the rights to know, access, correct, and delete personal information, to opt out of its "sale" or "sharing" for cross-context behavioral advertising, to limit the use of sensitive personal information, and to be free from discrimination for exercising these rights.

We do not sell personal information for money. In the current release (v1.0.x) we do not collect or share personal information at all. Once advertising SDKs are enabled, disclosures of advertising IDs and related data to advertising partners for interest-based advertising may constitute "sharing" under the CCPA/CPRA. You can opt out at any time using the device controls in section 5 or by emailing hello@kientaoso.com. We do not knowingly "sell" or "share" the personal information of consumers under 16, and we do not collect sensitive personal information as defined by the CPRA.

5. Opting Out of Personalized Ads

Once advertising is enabled in a future update, you can control personalized ads from your device at any time:

• Android 12+ (delete): Settings > Privacy > Ads > Delete advertising ID. Apps lose access to the advertising ID entirely.
• Older Android versions (reset / opt out): Settings > Google > Ads > Reset advertising ID, or enable Opt out of Ads Personalization.
• In-app consent: in the EEA/UK and other regions where required, the in-app consent flow lets you refuse consent for personalized advertising.

Opting out does not reduce the number of ads you see — ads simply become less relevant. For more on how Google uses advertising data, see https://policies.google.com/technologies/ads.

6. Data Retention

• Local game progress, gems, and settings are retained on your device until you uninstall the Game.
• Analytics data, once analytics is enabled, is retained for 14 months, then aggregated or deleted.
• Crash reports, once Crashlytics is enabled, are retained for 90 days.
• Advertising-related data is retained by the advertising partners per their own policies (links in section 1.5).

7. Children's Privacy

The Game is intended for a general audience aged 13 and over and is not directed to children under 13: we do not market it to children, and we do not knowingly collect personal information from children under 13 (COPPA) or below the digital-consent age applicable in their country (13–16, GDPR-K). If you believe we have collected such information, contact us at hello@kientaoso.com and we will delete it.

8. Your Rights (GDPR / EEA-UK)

• Access the personal data we hold about you.
• Request correction or deletion.
• Object to or restrict processing.
• Data portability.
• Withdraw consent at any time (without affecting processing already carried out).

To exercise any right, email hello@kientaoso.com. We respond within 30 days.

9. International Transfers

In the current release, data stays on your device. Once third-party SDKs are enabled, your information may be processed in Vietnam, the United States, or the European Union, depending on the services used. We rely on Standard Contractual Clauses (SCCs) for lawful transfers out of the EEA/UK.

10. Security

Your game data is stored only on your device under Android's app sandbox. Where third-party services are enabled in the future, we use industry-standard measures (TLS in transit, encrypted storage at rest) to protect information in transit. No method of transmission or storage is 100% secure.

11. Changes to This Policy

We may update this Privacy Policy. We will notify you of material changes by posting the new policy on this page and updating the "Last updated" date. A version history of material changes is below.

12. Contact

CÔNG TY TNHH CÔNG NGHỆ KIẾN TẠO SỐ LABOON (KTS Laboon)

For privacy inquiries, include "Privacy" in the subject line.

13. Permissions Requested by the Game

The Game does NOT request: camera, microphone, contacts, location, photos, SMS, calendar, call logs, or biometric data. The Game has no in-app purchases and no account system.